Bpr implementation in ministry of federal affairs ids opendocs. Assessment of business process reengineering implementation. This research evaluates the factors that influence the implementation and consequences of business process reengineering bpr. Using various individual and organizational change management theories, our studys findings can have implications for forming policy. Assessment of bpr implementation, business process, bpr implementation in ethiopia, civil service institutions of ethiopia. Introduction samara university is one of the recently inaugurated universities in ethiopia, which is found in region two. This research examined whether implementation of business process reengineering bpr projects have improved operational performance of the selected case public commercial banks in ethiopia by collecting and analyzing both quantitative and qualitative. Some indicators of poor implementation of bpr in ethiopian universities are emerging. May 20, 2017 this research evaluates the factors that influence the implementation and consequences of business process reengineering bpr. Imapct of business process reengineering bpr on customer satisfaction, employee empoerment and service quality. While the ethiopian government has been starting implementing bpr in public. I believe bpr is an important change management tool.
Oct 20, 2019 the design and implementation of business process reengineering in the ethiopian public sector problems of nigerian administration edited by humphrey n. The programs improve efficiency and reduce errors, but the company must invest in the software and training, a costly option for companies looking to cut expenses immediately. The intention of this study was to analyze the effectiveness of bpr implementation considering commercial bank of ethiopia cbe. An evaluation of bpr implementation at jimmauniversity. Case of samara university free essay and over 89,000 other research documents. Likewise, starting from 2008 and 2009, all ethiopian public universities engaged in bpr project to enhance their performances dramatically. Benefits and implementation of business process reengineering. Pdf imapct of business process reengineering bpr on. The massive bodies of literatures indicate that implementation of the civil service reforms in ethiopia faced lack of properly integrated and sequential approach mesfin, 2009, inconsistency in. Buy business process reengineering bpr in ethiopian public universities. Findings pertinent to ethiopian revenue and custom authority erca and commercial bank of ethiopia cbe show that bpr implementation has increased control.
Bprthe remedy tamiru zerihun i believe that especially the poorest countries, like ethiopia, can benefit from the bpr effort and output if they are able to carry it out wisely. To introduce a model that facilitates the implementation of business process re engineering bpr in the ethiopian civil. This thesis studies business process reengineering bpr implementation in water works construction. Business process reengineering is a program that systemically breaks down the process a business uses and starts over with new, more efficient methods basically a redesign or a reboot. Bpr implementation in ethiopia pdf implementing business process reengineering bpr. So bpr is, in my opinion, the best tool to star abstract sincethe government of ethiopia has embarked on reforming its civil service organizations with the objective of. Prospects and challenges of implementing bpr in ethiopian. However, the implementation phase of bpr pointed as the most challenging.
Bpr implementation in the ministry of federal affairs. Business process reengineering bpr projects as groundwork to. The effect of business process reengineering bpr on human resource management in addis ababa city administration ignatius mberengwa1 and neguse daba2 abstract in ethiopia, addis ababa city administration is implementing business process reengineering in order to improve the performance of its public institutions. The implementation of business process reengineering. Oct, 2019 bpr implementation in ethiopia pdf implementing business process reengineering bpr. The implementation phase of bpr pointed as the most challenging one. As stated by thomas h davenport in the year 1993, bpr encompasses the envisioning of new work strategies, the actual process design activity, and the implementation of the change in all its complex technological, human and organizational dimensions. Request pdf on researchgate the design and implementation of business process reengineering in the ethiopian public. The government sponsored a lot of management training programs to enhance the capacities of civil service employees and to implement result based performance management system in all of its civil service organizations. You cant help or solve all the bureacratic mess created on customers with any other tools be it kaizen, tqm, etc. Bprs failure is lack of an integrated approach in exploiting the process.
Reconsidering civil service reform in ethiopia devex. I hope viewing the issue in such depth will enhance the projects significance to the readers. Pdf prospects and challenges to implement business. This is an american idea but ethiopia for public sector reform not so much for private firms.
Department of management studies hindustan college of engineering introduction business process reengineering means not only change but dramatic change. Abstractthis paper analyzes business process reengineering bpr implementation at ethiopian higher education institutions eheis i. Background of the study in the organizational design approach the problems that afflict modern organization are not. Bpr is the best tool for most of our problems in ethiopia endris umer the extent and depth of ethioopia in ethiopian civil service organization is sometimes unbelievable.
Evaluation on bpr implementation in ethiopian higher education institutions article pdf available in global journal of management and business research 1211. Enterprise, specifically, it tries to study effects of bpr implementation in wwce. To address the study objectives, purposive or judgemental sampling method was used to collect data. Jun 28, 2019 bprs failure is lack of an integrated approach in exploiting the process. All the public organizations of the federal democratic republic of ethiopia embarked in.
Evaluation on bpr implementation in ethiopian higher. Bpr is needed in ethiopia fikir abere i believe bpr is an important change management tool. Industrial engineering department, ethiopia institute of. The effect of business process reengineering bpr on human. Request pdf the design and implementation of business process reengineering in the ethiopian public sector. The effect of business process reengineering bpr on. Challenges of business process reengineering bpr project. Its effectiveness is measured from the customers perspective to see the. Bpr in ethiopian government i feel that bpr is a panacea for the kind of sickness like the ethiopian bpr is implemented in different parts of the country. Public institutions and universities in ethiopia have implemented this reform. Information technology it, mcb, civil service organizations.
An organization where application of bpr is being done, is process oriented. Sep 07, 2019 bpr implementation in ethiopia pdf implementing business process reengineering bpr. Thus, this study intended to identify factors that deemed as challenging factors of bpr implementation. Prospects and challenges to implement business process. Therefore, for successful bpr implementation the university shall be strong and.
This paper analyzes business process reengineering bpr implementation at ethiopian higher education institutions eheis taking mekelle university, mekelle and aksum university, aksum as cases. Bpr implementation in ministry of federal affairs citeseerx. Bpr typically requires an investment, particularly in technology. To this end, business process reengineering bpr has been considered as a government sector technique to help organizations. Implementation of bpr at a public university in ethiopia. May 26, 2011 the project tries to assess the practice of both local and international universities which have implemented bpr so far as bench marks and many success and failure factors for effective bpr implementation as well.
Matching the statuses of civil service organizations in ethiopia to this model indicates that bpr should be considered to seek evolutionary changes. Request pdf on researchgate the design and implementation of business process reengineering in the ethiopian public sector. Assessment of challenges of implementing civil service. Jul 18, 20 the massive bodies of literatures indicate that implementation of the civil service reforms in ethiopia faced lack of properly integrated and sequential approach mesfin, 2009, inconsistency in. This research takes as its topic business process reengineering bpr and public sector organisation performance in a developing economy context. Business process reengineering in ethiopian public organizations. Aug 06, 2019 bpr implementation in ethiopian pdf august 6, 2019 admin personal growth leave a comment on bpr implementation in ethiopian pdf bprs failure is lack of an integrated approach in exploiting the process. It develops and empirically tests a research model to evaluate whether the implementation of bpr by public organisations contributes to the business process and overall organisational. Business process reengineering in ethiopia berihu assefamay. May 24, 2010 hence, all public universities of ethiopia including samara university, under the delegation of ministry of education have been engaged for the last two years 2008 and 2009 in business process reengineering bpr project to tackle the traditional or fragmented ways of doing businesses.
Business process reengineering is the radical redesign of business processes to achieve dramatic improvements in critical aspects like quality, output, cost, service, and speed. As more organizations undertake business process reengineering bpr, issues in implementing bpr projects become a major concern. Business process reengineering in ethiopian public. Business process reengineering in ethiopia pdf free download. Nov 09, 2019 buy business process reengineering bpr in ethiopian public universities.
Pdf evaluation on bpr implementation in ethiopian higher. Bpr and hospital blueprint efforts, as well as the masters in hospital and healthcare administration mha degree program. It endeavors to redesign the strategic and value added processes that transcend organizational boundaries. Implementing business process reengineering bpr in. Pdf this paper analyzes business process reengineering bpr implementation at ethiopian higher education institutions eheis it. Ethiopia for public sector reform not so much for private firms. Bpr s failure is lack of an integrated approach in exploiting the process. It appears that bpr is quite popular in ethiopia for public sector reform not so much. Business process reengineering bpr can be defined as the elemental rethinking and radical redesigning of the business processes in order to achieve remarkable improvements in critical measures of performance like cost, service, quality, and speed. Bpr implementation challenges by naod mekonnen isbn.
To introduce a model that facilitates the implementation of business process reengineering bpr in the ethiopian civil. Outdated methods, such as doing a task by hand, face replacement by computer programs. What constitutes dramatic change is the overhaul of organizational structures, management. In conclusion, considering the human resource and the technological capacities of ethiopian civil service organizations, bpr can bring incremental benefit and evolutionary transformation instead of. However, not all organizations implementing bpr projects achieve their results. Business process reengineering bpr definition, steps, and.
Cases of successful bpr implementation bpr success stories. This study of implementation of business process reengineering bpr. This field research seeks empirically to explore the problems of implementing reengineering projects and how the severity of these problems relates to bpr project success. Thus this study tried to study the factors that leads to delay bpr implementation in government organization case of afar region sector bureaus, ethiopia. I hope viewing the issue in such depth will enhance the projects significance to. The design and implementation of business process reengineering in the ethiopian public sector problems of nigerian administration edited by humphrey n. Since 2004, the government of ethiopia has also endorsed business process reengineering as a foundation. Request pdf on researchgate the design and implementation of business process reengineering in the.
Since 1994, the government of ethiopia has embarked on reforming its civil service organizations with the objective of improving the public sector service delivery system. This is an american idea but ethiopia for public sector reform not so. Subsequently, the country developed a hospital performance monitoring system based on achievement of key performance indicators kpi and the ethiopia hospital alliance for. Hammer and champy, 1993 also stated that bpr focuses on processes and not on tasks, jobs or people. Bpr is one of the management tools that can help the organization for effective, efficient and. As a result of the implementation of bpr, painful practices in each public. A business process is a collection of procedures, steps or activities the business. Business process reengineering bpr aims at cutting down enterprise costs and process redundancies, but unlike other process management techniques, it does so on a. The study is based on a case of a university in ethiopia.
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